Privacy policy

Last Updated: June 2026

At ChocoRoost ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, subscribe to our newsletter, or interact with our services.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Company Name (if provided)

Order Information

  • Products purchased

  • Order history

  • Payment details (processed securely through third-party payment providers)

Website Usage Information

  • IP Address

  • Browser type and device information

  • Pages visited

  • Website activity and preferences

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate order updates and delivery information

  • Respond to inquiries and requests

  • Improve our website and customer experience

  • Send promotional offers, newsletters, and marketing communications (with your consent)

  • Prevent fraud and enhance website security

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website functionality

  • Analyze website traffic and performance

  • Deliver relevant content and marketing

You can control cookie settings through your browser preferences.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties only when necessary to:

  • Process payments

  • Deliver orders

  • Provide website hosting and technical support

  • Comply with legal obligations

These service providers are required to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive updates about:

  • New product launches

  • Exclusive offers

  • Seasonal collections

  • Promotions and events

You may unsubscribe at any time by using the unsubscribe link included in our emails.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those external websites.

We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

ChocoRoost

Email: support@chocoroost.com

Phone: +91 98105 40564

Address: C3/164 janakpuri, New delhi, 110058

We will make reasonable efforts to respond to your inquiries promptly.