Choco Roost brings together premium ingredients, creative flavours, and thoughtful craftsmanship to create chocolates that are made to be savoured and shared.

We offer a curated range of artisan chocolate bars, filled chocolates, dragées, fruit & nut bites, sugar-free chocolates, vegan protein choco balls, signature chocolates, and gifting collections.

Yes. We have specially curated sugar-free and vegan options. Please check the individual product description for ingredients and dietary information.

Store chocolates in a cool, dry place away from direct sunlight, moisture, and strong odours. Avoid exposing them to excessive heat or sudden temperature changes.

We deliver across India. Delivery availability may vary depending on the destination and product selected.

Shipping charges, if applicable, are calculated at checkout based on your order and delivery location.

Orders are generally processed after confirmation and dispatched within the applicable processing time. You’ll receive an update once your order has been shipped.

You can add any relevant delivery instructions during checkout or contact our support team as soon as possible after placing your order.

Simply select your favourite products, add them to your cart, enter your delivery details, and complete the payment at checkout.

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or dispatched, changes or cancellation may not be possible.

Once your order is dispatched, you’ll receive tracking information through your registered contact details, allowing you to follow your delivery.

Please contact our customer support team promptly with your order details and clear photographs of the package/product. We’ll review the issue and assist you with the next steps.

Absolutely! Our chocolates are crafted to make thoughtful gifts for birthdays, celebrations, festivals, weddings, corporate occasions, and special moments.

Yes, selected products and gift collections are available with thoughtfully designed packaging, making them ready to delight the recipient.

Yes. Simply enter the recipient’s delivery details at checkout.

Yes. We offer corporate and wedding gifting solutions for bulk orders and special occasions. For customised requirements, please contact our gifting team.

As chocolates are food products, returns may be limited due to hygiene, freshness, and product-safety considerations. Please refer to our refund/return policy for applicable cases.

If your order arrives damaged, please contact us promptly with your order number and photographs of the package and product. Our team will review the concern and help resolve it.

If your refund request is approved, the refund will be processed according to the applicable payment method and our refund policy.

Delivery timelines depend on your location, product availability, and courier service. The estimated delivery timeline will be communicated during or after checkout.

Yes. Once your order is dispatched, you’ll receive relevant shipping and tracking updates on your registered contact details.

The delivery partner may attempt delivery again or contact you using the details provided with your order.

For special occasions or gifting requirements, please contact our team before placing your order. While we’ll do our best to accommodate your request, specific delivery dates cannot always be guaranteed.